Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
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MSP 16 wacom link to macbook pro

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
DanielleG
Posts: 1
Joined: Fri 7. Apr 2017, 17:37

MSP 16 wacom link to macbook pro

Postby DanielleG » Fri 7. Apr 2017, 17:44

Hi,

I am using the MSP16 with the wacom link to connect to my MacBook pro (2013) using a thunderbolt port and usb. I can only get the MSP to work when I mirror the MacBook display. As soon as I disable the mirroring, the MSP screen goes black and indicates "no signal input".

Anybody know if/how I can extend the display instead of mirroring?

Thanks,
Danielle

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