NEW tablet drivers 6.3.21-10 for Windows and 6.3.21-8 for OSX released. For release notes use the link below the driver on the download page. Main change is support for the new Cintiq Pro 16 model and a new 'Wacom echo' feature for MobileStudio Pro.

for Windows: Fixed several problems related to touch on display tablets. Last update for an issue with transferring paper sketches or sketching in Inkspace

for OSX: Wavy lines problem fixed polus a number of other issues fixed or improved.

Mobile Studio pro: input pen issue on extended desktop

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Bilboudo
Posts: 17
Joined: Mon 6. Mar 2017, 14:06

Mobile Studio pro: input pen issue on extended desktop

Postby Bilboudo » Wed 19. Apr 2017, 17:33

Hi to everyone!

I have a problem:
I've connected a second monitor to my MSP 13" through the Wacom Link. Everything works fine, but the input of the pen is set to be visualized on the external monitor. The result is that I'm completely unable to work on my MSP with the pen when I'm extending the desktop on a second monitor.

Is there any way to set the input pen to work on the MSP display?
Please, help!

Bilboudo
Posts: 17
Joined: Mon 6. Mar 2017, 14:06

Re: Mobile Studio pro: input pen issue on extended desktop

Postby Bilboudo » Thu 20. Apr 2017, 20:46

Am I the only one with this problem?
No one do use the MSP with a second monitor to extend the desktop and to work with the pen on the MSP?

I've noticed that disabling Windows Ink the pen can work on the MSP display but, when I use Photoshop it don't works (each time I touch with the pen tip the display, the cursor shift between MSP display and second monitor display).....

Dinomightkaroar
Posts: 10
Joined: Mon 13. Feb 2017, 22:40

Re: Mobile Studio pro: input pen issue on extended desktop

Postby Dinomightkaroar » Fri 21. Apr 2017, 03:22

Yeah it's a pain, but I figured it out. Makes sure you have a keyboard and mouse connected.

Go to the regular windows control panel. Search for it in Cortana.

Go to hardware

Go to "Tablet PC settings"

go to "Calibrate the screen for pen or touch input"

click "setup"

it'll ask you to press your pen against the display you want the pen to be on. Then press enter. It'll then ask you to press enter on the other display.

After that, you should be good, but it's still buggy from time to time. The screen flickers and turns black and then comes back, but it's mostly good.

I really hope Wacom optimizes this soon.

Bilboudo
Posts: 17
Joined: Mon 6. Mar 2017, 14:06

Re: Mobile Studio pro: input pen issue on extended desktop

Postby Bilboudo » Sun 23. Apr 2017, 08:58

Great it works! Thank you.

But... why Wacom don't make a user manual with explained all this things??!!

denniscalero
Posts: 15
Joined: Fri 16. Dec 2016, 13:34

Re: Mobile Studio pro: input pen issue on extended desktop

Postby denniscalero » Sun 23. Apr 2017, 20:29

i have been working with wacom for MONTHS on this issue

THANK YOU THANK YOU THANK YOU

denniscalero
Posts: 15
Joined: Fri 16. Dec 2016, 13:34

Re: Mobile Studio pro: input pen issue on extended desktop

Postby denniscalero » Sun 23. Apr 2017, 20:29

i have been working with wacom for MONTHS on this issue

THANK YOU THANK YOU THANK YOU


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