New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 has a known issue when using the WL Kit - this will be fixed soon. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Color calibration

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
annie00
Posts: 3
Joined: Sat 14. Jan 2017, 05:35

Color calibration

Postby annie00 » Fri 21. Apr 2017, 06:17

I was just setting up Windows 10 and it just went from blue set up screen to plain black. I can see the back lights are on but the whole thing has gone blank. Restarting it has not worked. I know the surface pro did that sometimes but they had force start up button, what do I do for the MSP13 :s FIXED


Also is there a way to calibrate the screens color display settings for the MSP while it is attached to a mac? The MSP screen looks very bright with a reddish purple tinge to it. I'd like it to resemble the mac screen somewhat at least.
Last edited by annie00 on Fri 21. Apr 2017, 23:52, edited 2 times in total.

annie00
Posts: 3
Joined: Sat 14. Jan 2017, 05:35

color calibration?

Postby annie00 » Fri 21. Apr 2017, 08:35

Ok so I managed to use the hold power button and lower volume button down for 15 seconds command to force start windows, which is what is used on the surface pro. Have got it up and running.

I'd still like to know if there was a way to calibrate the colours so they're not so oversaturated and pinkish red when connected to the mac. Also if there is a way to tone down the brightness. Very bright and saturated colours are really painful to look at x.x

cocouacocoua
Posts: 21
Joined: Fri 12. May 2017, 16:56

Re: Color calibration

Postby cocouacocoua » Sun 14. May 2017, 18:19

annie00 wrote:I was just setting up Windows 10 and it just went from blue set up screen to plain black. I can see the back lights are on but the whole thing has gone blank. Restarting it has not worked. I know the surface pro did that sometimes but they had force start up button, what do I do for the MSP13 :s FIXED


Also is there a way to calibrate the screens color display settings for the MSP while it is attached to a mac? The MSP screen looks very bright with a reddish purple tinge to it. I'd like it to resemble the mac screen somewhat at least.



same reddish thing here with the CP16, looking forward for help!!

if the color are ok in windows then is not the unit, but the OSX drivers, but is unusable right now


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