Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Mobilestudio pro and wacom link.

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Gorgon1234
Posts: 2
Joined: Fri 5. May 2017, 20:55

Mobilestudio pro and wacom link.

Postby Gorgon1234 » Fri 5. May 2017, 21:12

I got my ridiculously priced wacom link in the mail today and thought I had what I needed to use it with my PC and my 4k screen. Not so.

You get a mini displayport out. I can use a minidisplayport to displayport cable (not included) and all will be well.. except. No. I need my displayport, it's the only thing capable of running my monitor at 60 hrz

Please tell me it is possible to use an adaptor and use the 3 free HDMI connectors on my graphics card, free DVI connector too incidentially and run 4k at 30 hrz on the mobilestudio, doesn't matter that much if I'm just using it for an imput device while drawing.

It's partly my own fault in that I didn't realise that what I really needed was a USB C PCIe card capable of alternate display mode. I just assumed that you would have options.

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