Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Mobilestudio pro and wacom link.

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Gorgon1234
Posts: 2
Joined: Fri 5. May 2017, 20:55

Mobilestudio pro and wacom link.

Postby Gorgon1234 » Fri 5. May 2017, 21:14

I got my ridiculously priced wacom link in the mail today and thought I had what I needed to use it with my PC and my 4k screen. Not so.

You get a mini displayport out. I can use a minidisplayport to displayport cable (not included) and all will be well.. except. No. I need my displayport, it's the only thing capable of running my monitor at 60 hrz

Please tell me it is possible to use an adaptor and use the 3 free HDMI connectors on my graphics card, free DVI connector too incidentially and run 4k at 30 hrz on the mobilestudio, doesn't matter that much if I'm just using it for an imput device while drawing.

It's partly my own fault in that I didn't realise that what I really needed was a USB C PCIe card capable of alternate display mode. I just assumed that you would have options.

wacom1
Posts: 458
Joined: Tue 29. Nov 2016, 09:46

Re: Mobilestudio pro and wacom link.

Postby wacom1 » Thu 11. May 2017, 12:19

To attach an HDMI monitor to MobileStudio Pro you can use an adapter such as the multiport adapter from Apple http://www.apple.com/shop/product/MJ1K2 ... rt-adapter


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