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New driver messed my pen

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Zacknafein
Posts: 1
Joined: Sat 27. May 2017, 17:39

New driver messed my pen

Postby Zacknafein » Sat 27. May 2017, 17:53

I update today my tablet intuos draw to the new driver (6.3.22-5), and i notice the sensibility of the pen is messed up, it doesn´t matter how much tip feel i set because it feels all the same, as in soft or firm, i don´t feel any difference. I usually set to middle and now is at firm it looks like i´m painting with the mouse. I reinstall the driver and shutdown my pc as well and nothing changed

Any help apreciated
Thanks

wacom1
Posts: 883
Joined: Tue 29. Nov 2016, 09:46

Re: New driver messed my pen

Postby wacom1 » Mon 29. May 2017, 07:55

I would first reset the driver settings or restore previously saved settings. Then check the pen hardware in the diagnostics. - If the problem remains, revert to the previous driver version.

brynadams
Posts: 1
Joined: Sat 3. Jun 2017, 07:38

Re: New driver messed my pen

Postby brynadams » Sat 3. Jun 2017, 07:41

I have also upgraded my tablet to new driver but I am not having any trouble. Maybe you have some hardware issues or sometime driver isn’t install correctly and cause the problem. Uninstall and then reinstall it again.


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