Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

cintiq companion hybrid won't let me type in certain text boxes while in android mode

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
carimel
Posts: 1
Joined: Mon 12. Jun 2017, 22:11

cintiq companion hybrid won't let me type in certain text boxes while in android mode

Postby carimel » Mon 12. Jun 2017, 22:15

I am having issues typing in certain places on my companion hybrid. When I am in Android mode, when I try to log in to things, the password box never lets me type. I can type in my username fine but when I get to the text box for password, nothing happens when I press letters.
This is causing a big issue for me because I can't log in to my Sketchbook Pro account or my Medibang Paint account.
Does anybody else have this issue? What can I do to fix it?

artistebot
Posts: 9
Joined: Mon 2. Jan 2017, 20:23

Re: cintiq companion hybrid won't let me type in certain text boxes while in android mode

Postby artistebot » Sat 8. Jul 2017, 20:42

I have not encountered that issue yet, my only suggestion of a software reset. Perhaps an alternate android theme could help?

Also check https://forum.xda-developers.com/android/help. Since Wacom quickly abandoned the CCH I doubt any official Wacom response can be found here.


Return to “Pen Computers”