New user account
If you have trouble to create a new user account and do not receive a confirmation Email, please contact our customer support https://www.wacom.com/en-gb/support and we will manually approve your account.
Please send an Email in which you tell us that you agree our Wacom privacy policy. Thank you for your understanding.

Wacom Drivers
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

cintiq companion hybrid won't let me type in certain text boxes while in android mode

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
carimel
Posts: 1
Joined: Mon 12. Jun 2017, 22:11

cintiq companion hybrid won't let me type in certain text boxes while in android mode

Postby carimel » Mon 12. Jun 2017, 22:15

I am having issues typing in certain places on my companion hybrid. When I am in Android mode, when I try to log in to things, the password box never lets me type. I can type in my username fine but when I get to the text box for password, nothing happens when I press letters.
This is causing a big issue for me because I can't log in to my Sketchbook Pro account or my Medibang Paint account.
Does anybody else have this issue? What can I do to fix it?

artistebot
Posts: 9
Joined: Mon 2. Jan 2017, 20:23

Re: cintiq companion hybrid won't let me type in certain text boxes while in android mode

Postby artistebot » Sat 8. Jul 2017, 20:42

I have not encountered that issue yet, my only suggestion of a software reset. Perhaps an alternate android theme could help?

Also check https://forum.xda-developers.com/android/help. Since Wacom quickly abandoned the CCH I doubt any official Wacom response can be found here.


Return to “Pen Computers”