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cintiq companion hybrid won't let me type in certain text boxes while in android mode

Posted: Mon 12. Jun 2017, 22:15
by carimel
I am having issues typing in certain places on my companion hybrid. When I am in Android mode, when I try to log in to things, the password box never lets me type. I can type in my username fine but when I get to the text box for password, nothing happens when I press letters.
This is causing a big issue for me because I can't log in to my Sketchbook Pro account or my Medibang Paint account.
Does anybody else have this issue? What can I do to fix it?

Re: cintiq companion hybrid won't let me type in certain text boxes while in android mode

Posted: Sat 8. Jul 2017, 20:42
by artistebot
I have not encountered that issue yet, my only suggestion of a software reset. Perhaps an alternate android theme could help?

Also check https://forum.xda-developers.com/android/help. Since Wacom quickly abandoned the CCH I doubt any official Wacom response can be found here.