New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

MSP 16 battery drain when switched fully off

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
surfacefanboi
Posts: 14
Joined: Fri 10. Feb 2017, 21:55

MSP 16 battery drain when switched fully off

Postby surfacefanboi » Wed 21. Jun 2017, 09:45

First of I would like to say I am really enjoying my MSP16 500GB :)
I have one issue, my MSP when fully switched off drains the battery! I left it switched off the longest for 7 days in a row and the battery had drained to 92%.
When I first used the MSP out of the box, the windows setting for the manual on/off key was strangely defaulted to 'hibernate'. I altered this so every aspect of 'shutdown' or 'closing the lid' defaults to power off, but I am still getting battery drain .....any ideas anyone ???? Tia.
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