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MSP 13", Wacom Link Not Working

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Posts: 1
Joined: Wed 2. Aug 2017, 02:58

MSP 13", Wacom Link Not Working

Postby cocoa12938 » Wed 2. Aug 2017, 03:03

So I got a wacom link, a pc and a MSP 13". Bought a Mini-Display to VGA adapter, connected it to the pc. So does the USB. I made sure to plug in the USB-C in the middle port of the MSP 13". Nothing. Tried installing the driver 6.3.23-1, restarted the pc and reconnected all the cables. Still nothing.

send help please.

Posts: 113
Joined: Tue 29. Nov 2016, 09:49

Re: MSP 13", Wacom Link Not Working

Postby wacom4 » Wed 2. Aug 2017, 08:51

The graphics connection is not dependent on the Wacom Driver.

How does your connection look like? You are having a VGA outlet on your Computer? And then try to use the miniDisplayPort-VGA adaptor to convert from VGA to DisplayPort?
In this case the connection cannot work - for analog (VGA) to digital (miniDisplayPort) conversion you will need a dedicated converter.
Doesn't you PC have any DisplayPort or MiniDisplayPort adaptor?

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