NEW tablet driver 6.3.23-4 for OSX released. For release notes use the link below the driver on the download page. Fixed: Problem mit modifiers on keyboard in combination with pentip, accidential double-clicks etc. Last update for an issue with ZBrush navigation.

New version for for Windows 6.3.23-1: Fixed various problems - zooming with expresskeys, 'driver not responding' error message and others.

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom Cintiq Pro 13” or 16”, please update the tablet pen firmware to version to address this issue. The update is now available via the Wacom Desktop Center application on your computer. - There is now also such a firmware update for MobileStudio Pro for this issue.

Tips for better MSP PS performance vs. MBP?

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Posts: 11
Joined: Thu 5. Jan 2017, 19:44

Tips for better MSP PS performance vs. MBP?

Postby EricDoggett » Tue 8. Aug 2017, 20:08

Hey everyone -

I was curious if anyone had any tips to get better Photoshop CC 2017 performance out of the MSP 16/i7 tablet? I tested it against my 2014 MacBook Pro, and the laptop easily trounces the MSP in a blur action benchmark test (about 20 seconds for the Macbook Pro vs 50 seconds on average for the MSP). I was surprised my 3 year old laptop easily out-performed this thing (although I've always felt Photoshop lagged on the MSP when launching/etc).

Any tips to get this tablet working faster? I've tried:

- updating Wacom's drivers
- updating the nvidia and intel video drivers
- updating any public Windows 10 updates
- making sure both had the same PS performance settings and as close to the same resolution as possible
- setting the MSP to "high performance mode"

Thank you!

Posts: 429
Joined: Tue 29. Nov 2016, 09:46

Re: Tips for better MSP PS performance vs. MBP?

Postby wacom1 » Mon 14. Aug 2017, 09:24

It seems that Photoshop blur operations depend mainly on the CPU (and not on the graphics card), some blur operations can use several CPU cores, some only a single core and in that case single core speed is the limiting factor (for some details see ... mance-625/). If the CPU is not busy with other background tasks, you should see best results on the machine with the faster CPU.

Other operations in Photoshop use the graphics processor (if configured in Photoshop preferences) and the NVidia card is probably better than the Macbook performance.

Posts: 11
Joined: Thu 5. Jan 2017, 19:44

Re: Tips for better MSP PS performance vs. MBP?

Postby EricDoggett » Sun 20. Aug 2017, 22:55

I've done some more tests, and here's what I've found:

- With the Performance...Use Graphics Processor...Drawing Mode set to "Advanced", the drawing/refresh rate is horrendous. I tested it with a one-layer image of about 1000x1000 pixels, having Photoshop just show me a basic layer mask. You could see it refresh the layer mask in chunks.

- Once I changed the Drawing Mode to 'Normal', the drawing/refresh rate improved a lot.

So am I correct to say then that a 16" MSP with the high-end video card option should not be set to "Advanced" for the Drawing Mode?



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