Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Upgrade SSD of MSP 16”

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
WMSPman
Posts: 4
Joined: Tue 20. Dec 2016, 05:39

Upgrade SSD of MSP 16”

Postby WMSPman » Thu 17. Aug 2017, 09:10

I love my MSP 16” but he 512GB SSD is a bit limiting.

Has anyone attempted to upgrade it to larger capacity? I can’t find any tear down videos :(

wacom4
Posts: 74
Joined: Tue 29. Nov 2016, 09:49

Re: Upgrade SSD of MSP 16”

Postby wacom4 » Mon 21. Aug 2017, 08:00

The MSPs are not designed to be disassembled from not trained personell.
In addition you would at jeopardize your warranty when opening it.

I have taken your feedback to the product team for future products/versions.
Thanks a lot!

WMSPman
Posts: 4
Joined: Tue 20. Dec 2016, 05:39

Re: Upgrade SSD of MSP 16”

Postby WMSPman » Fri 1. Sep 2017, 07:04

Very sad that a larger capacity is not available. I would gladly upgrade to bigger SSD if Wacom offered the option.

Rest assured that as soon as warranty is over I’m opening this sucker up. As a System integrator for 15+ years I am pretty sure I will be able dig the stock SSD out unless it’s soldered on?

Hey Wacom, the SSD is not soldered on, is it??!

wacom4
Posts: 74
Joined: Tue 29. Nov 2016, 09:49

Re: Upgrade SSD of MSP 16”

Postby wacom4 » Mon 4. Sep 2017, 13:49

No, the SSD is plugged.
As per my knowledge it is a M.2 SATA SSD.


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