Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
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new 24/32" Cintiqs: Antiglare

Cintiq and Cintiq Pro
cocouacocoua
Posts: 31
Joined: Fri 12. May 2017, 16:56

new 24/32" Cintiqs: Antiglare

Postby cocouacocoua » Mon 9. Oct 2017, 09:25

I'd like to send a request to Wacom for the new Cintiqs coming in 2018, but can't find an official place..

Is about the antiglare film, please, I understand that it's very helpful for people working on large studios without the chance to optimizing the environment lights in order to avoid reflects, BUT there is a very large amount of people working at home, without any reflects risk and the anti glare film coating makes the tiny pixels in the 4K screens awful!! just compare a retina macbook or imac with that, think you are even closer to the Cintiqs!!!

A glass option is a must.

Also, please, care a lot about the fan, the whistle in the 16" is a real pain.

Screens are about image quality, antiglare kills sharpness and contrast.

An iPad Air antiglare similar to the glasses, would be the perfect be the option, but obviously I understand this is extremely expensive for such a big device...

People who love the antiglare plastic film feeling while drawing (not a prblem to me after working with glass pen displays ) could imitate the feeling with felt tips.

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