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Connection cintiq 13 pro to iMac 2017

Posted: Sun 22. Oct 2017, 11:48
by simoimages
Hi,

I've connected my Cintiq Pro 13 to my new IMAC 2017 USB-C port with Apple adapter thunderbolt 3 to thunderbolt 2, and I have not display.
But I've multitouch & pen reactions on my principal screen.

What is wrong ? how can I connect and run everything?
With my macbook everything worked properly.

Regards,
Simona

Re: Connection cintiq 13 pro to iMac 2017

Posted: Mon 23. Oct 2017, 06:50
by wacom1
Did you try connecting with the Wacom Link adapter ? The Cintiq Pro needs a displayport signal input from the computer.

Re: Connection cintiq 13 pro to iMac 2017

Posted: Mon 23. Oct 2017, 07:01
by simoimages
Yes, i connected with the wacom link and with apple adapter thunderbolt3 to thunderbolt 2, but the display is black