Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
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27QHD - how to change brightness on Mac

Cintiq and Cintiq Pro
GerryPacher
Posts: 9
Joined: Mon 23. Oct 2017, 09:33

27QHD - how to change brightness on Mac

Postby GerryPacher » Mon 23. Oct 2017, 09:37

Hi, how do I change the brightness on a Cintiq 27QHD which is connected to an iMac i7 / high sierra?

Many thanks for your help.

Beste regards, Gerry

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: 27QHD - how to change brightness on Mac

Postby wacom1 » Mon 23. Oct 2017, 10:18

You should be able to go Wacom Desktop Center, call Display Settings and adjust brightness.

GerryPacher
Posts: 9
Joined: Mon 23. Oct 2017, 09:33

Re: 27QHD - how to change brightness on Mac

Postby GerryPacher » Mon 23. Oct 2017, 14:24

Hi, thank you for your feedback. Well, even with the newest driver (6.3.25.2 / mac os high sierra) i get the following error message: "Wacom display settings error. there is a known error in communication with the display.....please turn your table off and back on ....." but it doesn't work. Any suggestions?

Regards, Gerry

Nicintiq
Posts: 3
Joined: Tue 24. Oct 2017, 20:12

Re: 27QHD - how to change brightness on Mac

Postby Nicintiq » Fri 27. Oct 2017, 12:45

Same exact problem with a cintiq 13" !

I only read your thread now,
I posted about the same problem few days ago.
viewtopic.php?f=5&t=1100

I contacted Wacom support but still waiting for an answer.
Did you solve it?

GerryPacher
Posts: 9
Joined: Mon 23. Oct 2017, 09:33

Re: 27QHD - how to change brightness on Mac

Postby GerryPacher » Sun 29. Oct 2017, 12:07

thanks Nicintiq - howe they will show up with a solution. .....


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