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27QHD: touch-zoom in Photoshop cc/2018

Cintiq and Cintiq Pro
GerryPacher
Posts: 9
Joined: Mon 23. Oct 2017, 09:33

27QHD: touch-zoom in Photoshop cc/2018

Postby GerryPacher » Mon 23. Oct 2017, 14:27

Hi, my touch zoom (two fingers on display) is way to fast / sensitiv. Is there a way to slow it down?

GerryPacher
Posts: 9
Joined: Mon 23. Oct 2017, 09:33

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby GerryPacher » Tue 24. Oct 2017, 07:43

Just a note: the touch-zoom with two fingers worked perfectly with the version 6.3.15-2 (mac) in Photoshop CC. But it doesn't work with the new driver 6.3.25.

Any suggestions?

Thank.

GerryPacher
Posts: 9
Joined: Mon 23. Oct 2017, 09:33

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby GerryPacher » Sun 29. Oct 2017, 12:09

ok - tested all drivers and 6.3.24 (with high sierra) works for me now.

yariv6131048
Posts: 1
Joined: Sun 29. Oct 2017, 15:22

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby yariv6131048 » Sun 29. Oct 2017, 15:27

I cannot get 6.3.24 to work on High Sierra.

Can wacom chime in and tell us if they also see the bug?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby wacom1 » Mon 30. Oct 2017, 08:10

The driver for HighSierra is version 6.3.25-2, not the previous version. There is a known issue with pinch zoom in Photoshop CC with this driver and are working on a fix.

RobArt
Posts: 11
Joined: Sat 16. Sep 2017, 14:11

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby RobArt » Sun 19. Nov 2017, 10:03

wacom1 wrote:The driver for HighSierra is version 6.3.25-2, not the previous version. There is a known issue with pinch zoom in Photoshop CC with this driver and are working on a fix.


I have the same issue. Was a little disappointed as I bought the model for this feature, to use when I am painting and saw the videos of how responsive it is. For me, it's like a mm pinch in or out shoots the zoom to it's extents!!

Hoping for a quick fix. For the now the scroll wheel on the Expresskeys works OK.
rob art | illustration homepage

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby wacom1 » Sun 19. Nov 2017, 15:44

The previous 6.3.24 driver works with HighSierra and I would try that. Only the combination of HighSierra plus CC 2018 plus the 6.3.25 driver has the inch to zoom problem.

RobArt
Posts: 11
Joined: Sat 16. Sep 2017, 14:11

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby RobArt » Sun 19. Nov 2017, 15:55

wacom1 wrote:The previous 6.3.24 driver works with HighSierra and I would try that. Only the combination of HighSierra plus CC 2018 plus the 6.3.25 driver has the inch to zoom problem.


Hi,
I have High Sierra and Photoshop CC2017 with 6.3.25-2 of the drivers and I have the zooming issue.
rob art | illustration homepage

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby wacom1 » Sun 19. Nov 2017, 19:09


RobArt
Posts: 11
Joined: Sat 16. Sep 2017, 14:11

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby RobArt » Mon 20. Nov 2017, 05:38



I installed those drivers and the Sync didn't work. Came up with this error.
"There is a problem with your tablet driver. Please reboot your system. If the problem persists reinstall or update the driver."
rob art | illustration homepage


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