New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

27QHD: touch-zoom in Photoshop cc/2018

Cintiq and Cintiq Pro
GerryPacher
Posts: 9
Joined: Mon 23. Oct 2017, 09:33

27QHD: touch-zoom in Photoshop cc/2018

Postby GerryPacher » Mon 23. Oct 2017, 14:27

Hi, my touch zoom (two fingers on display) is way to fast / sensitiv. Is there a way to slow it down?

GerryPacher
Posts: 9
Joined: Mon 23. Oct 2017, 09:33

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby GerryPacher » Tue 24. Oct 2017, 07:43

Just a note: the touch-zoom with two fingers worked perfectly with the version 6.3.15-2 (mac) in Photoshop CC. But it doesn't work with the new driver 6.3.25.

Any suggestions?

Thank.

GerryPacher
Posts: 9
Joined: Mon 23. Oct 2017, 09:33

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby GerryPacher » Sun 29. Oct 2017, 12:09

ok - tested all drivers and 6.3.24 (with high sierra) works for me now.

yariv6131048
Posts: 1
Joined: Sun 29. Oct 2017, 15:22

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby yariv6131048 » Sun 29. Oct 2017, 15:27

I cannot get 6.3.24 to work on High Sierra.

Can wacom chime in and tell us if they also see the bug?

wacom1
Posts: 634
Joined: Tue 29. Nov 2016, 09:46

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby wacom1 » Mon 30. Oct 2017, 08:10

The driver for HighSierra is version 6.3.25-2, not the previous version. There is a known issue with pinch zoom in Photoshop CC with this driver and are working on a fix.

RobArt
Posts: 8
Joined: Sat 16. Sep 2017, 14:11

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby RobArt » Sun 19. Nov 2017, 10:03

wacom1 wrote:The driver for HighSierra is version 6.3.25-2, not the previous version. There is a known issue with pinch zoom in Photoshop CC with this driver and are working on a fix.


I have the same issue. Was a little disappointed as I bought the model for this feature, to use when I am painting and saw the videos of how responsive it is. For me, it's like a mm pinch in or out shoots the zoom to it's extents!!

Hoping for a quick fix. For the now the scroll wheel on the Expresskeys works OK.
rob art | illustration homepage

wacom1
Posts: 634
Joined: Tue 29. Nov 2016, 09:46

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby wacom1 » Sun 19. Nov 2017, 15:44

The previous 6.3.24 driver works with HighSierra and I would try that. Only the combination of HighSierra plus CC 2018 plus the 6.3.25 driver has the inch to zoom problem.

RobArt
Posts: 8
Joined: Sat 16. Sep 2017, 14:11

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby RobArt » Sun 19. Nov 2017, 15:55

wacom1 wrote:The previous 6.3.24 driver works with HighSierra and I would try that. Only the combination of HighSierra plus CC 2018 plus the 6.3.25 driver has the inch to zoom problem.


Hi,
I have High Sierra and Photoshop CC2017 with 6.3.25-2 of the drivers and I have the zooming issue.
rob art | illustration homepage

wacom1
Posts: 634
Joined: Tue 29. Nov 2016, 09:46

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby wacom1 » Sun 19. Nov 2017, 19:09


RobArt
Posts: 8
Joined: Sat 16. Sep 2017, 14:11

Re: 27QHD: touch-zoom in Photoshop cc/2018

Postby RobArt » Mon 20. Nov 2017, 05:38



I installed those drivers and the Sync didn't work. Came up with this error.
"There is a problem with your tablet driver. Please reboot your system. If the problem persists reinstall or update the driver."
rob art | illustration homepage


Return to “Pen Displays”