Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Cintiq 13 Pro FHD Mini Display Port / HDMI

Cintiq and Cintiq Pro
antonie15
Posts: 4
Joined: Fri 30. Dec 2016, 22:59

Cintiq 13 Pro FHD Mini Display Port / HDMI

Postby antonie15 » Sat 31. Dec 2016, 12:23

So is there actually a way to use this tablet if you have no mini display port on the system you are using?

It is a bit shameful that there isn't a solution provided in the box for people who don't have an mini display port. Might be a big part of us, cause not everyone has a Mac. I only have HDMI and VGA ports on my laptop, for example..

Tried a normal Mini DP - HDMI adapter but it didn't work. An active hdmi to mini Dp adapter/converter might work, but these are pretty hard to find and also aroun 50-100 bucks + import taxes.

Is there any clean and easy solution for this?

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Cintiq 13 Pro FHD Mini Display Port / HDMI

Postby wacom1 » Mon 2. Jan 2017, 11:27

If your computer has USB-C supporting displayport, a direct USB-C cable should be fine. Otherwise some adapter is needed, depending on the outpur of you machine.

antonie15
Posts: 4
Joined: Fri 30. Dec 2016, 22:59

Re: Cintiq 13 Pro FHD Mini Display Port / HDMI

Postby antonie15 » Mon 2. Jan 2017, 12:49

Could you recommend me some adapters?

I only have USB 3.0 and USB 2.0, HDMI, and VGA ports, no USB-C, displayport or mini displayport :(

I am waiting for the iView.HDMI Mini DisplayPort from Promate to come. It says bi-directional, maybe it'll work. Don't know when it gets here though.


Return to “Pen Displays”