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PC working with Cintiq pro 13

Cintiq and Cintiq Pro
Mixuel
Posts: 5
Joined: Fri 3. Nov 2017, 23:24

PC working with Cintiq pro 13

Postby Mixuel » Tue 7. Nov 2017, 18:06

I’m considering building a pc. My mbp 2012 won’t work well with cintiq pro 13.’No signal’ very often. Usually works after reboot but not stable... might be driver/high sierra related, who knows.

So does anyone use cintiq pro with win10 without issues?
What build you guys have?
Seems like everyone have huge problems with cintiqs.

wacom1
Posts: 743
Joined: Tue 29. Nov 2016, 09:46

Re: PC working with Cintiq pro 13

Postby wacom1 » Tue 7. Nov 2017, 19:05

The 'No signal' message indicates a problem with the connection: cable, adapters, too high resolution might be causing this - probably not os related.

Mixuel
Posts: 5
Joined: Fri 3. Nov 2017, 23:24

Re: PC working with Cintiq pro 13

Postby Mixuel » Tue 7. Nov 2017, 21:08

Ok, my unit is a refurbished Cintiq pro 13, so I guess Wacom should have checked it.
Might be the cable. Resolution is 1080p so it shouldn't be a problem as I normally
use a Eizo with slighly higher resolution with the same computer and same displayport.

Mixuel
Posts: 5
Joined: Fri 3. Nov 2017, 23:24

Re: PC working with Cintiq pro 13

Postby Mixuel » Wed 8. Nov 2017, 15:19

The problem here is not in the cables or adapter, I presume, after testing it once again. Everything works fine if I boot the machine and start using the Cintiq. But if I do display toggle from the touch icon or close the lid on the MBP, then the "no signal" will be there sooner or later - works for a while. Something doesn't handle well display switching.
Sometimes the touch on/off switch won't work either for some reason.

Will try this on another Mac with minidisplay port and also usb-c when I get a chance.

btw, its annoying that if the touch button with virtual/screen keyboard is pressed on cintiq, you get the icons in the Mac upper taskbar. No need for this, Wacom.

Mixuel
Posts: 5
Joined: Fri 3. Nov 2017, 23:24

Re: PC working with Cintiq pro 13

Postby Mixuel » Wed 8. Nov 2017, 15:20

Still it would be nice to know if someone has had success connecting this with usb-c to a usb-c enabled mainboard in a win10 PC.

Mixuel
Posts: 5
Joined: Fri 3. Nov 2017, 23:24

Re: PC working with Cintiq pro 13

Postby Mixuel » Thu 9. Nov 2017, 20:41

Tried the cintiq with a macbook air 2015 (Sierra). Works fine. Time to buy a new machine.


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