Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here: https://www.wacom.com/en-us/support?gui ... d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Cracked screen on my cintiq 27qhd touch

Cintiq and Cintiq Pro
KristofferROK
Posts: 1
Joined: Wed 8. Nov 2017, 21:43

Cracked screen on my cintiq 27qhd touch

Postby KristofferROK » Wed 8. Nov 2017, 21:54

I just cracked the glass on my cintiq and do not know what to do.

I cannot find a customer service number for Europe (I’m located in Denmark), does anyone know how to get in touch with Wacom? Or if they have a repair service?

Sincerely, Kristoffer

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Cracked screen on my cintiq 27qhd touch

Postby wacom1 » Thu 9. Nov 2017, 08:38

To contact our technical support go to http://www.wacom.com/en-de/support/contact-support


Return to “Pen Displays”