Wacom Drivers
March 2018: Updated drivers released version 6.3.29-4 for Win and 6.3.29-6 for Mac, supporting the new Cintiq Pro products. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Aerious bug with Animate CC on Mac OS Sierra

Cintiq and Cintiq Pro
Posts: 2
Joined: Thu 9. Nov 2017, 08:47

Aerious bug with Animate CC on Mac OS Sierra

Postby Sesamme » Thu 9. Nov 2017, 09:02

On OS Sierra in Adobe Animate CC every second stroke of any tool is not registered, when drawing rapidly. I have an old Cintiq UX21, and I cannot use the latest Wacom drivers, which, according to this forum thread: https://forums.adobe.com/thread/2282901 solves the issue. The latest driver I can use is 6.3.15-3.
I had to roll back all the way to Flash CS6 for the pen to work correctly, but this is very counter productive. Another problem is that I cannot downgrade my iMac because it's new, and wouldn't let me install anything below Os Sierra.
I have to note, that this issue only appears in Animate, not in any other software, therefore it could be on both ends...
any solution to that?

Return to “Pen Displays”