Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
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Input lag with 6.3.25-5 driver

Cintiq and Cintiq Pro
ostapblender
Posts: 2
Joined: Thu 16. Nov 2017, 13:57

Input lag with 6.3.25-5 driver

Postby ostapblender » Thu 16. Nov 2017, 14:12

Hello! After updating driver to a 6.3.25-5 this thing started again: beginning of every line became straight. I tried to turn off Press and Hold, Flicks and Windows Ink in Wacom Tablet Properties with no luck. Restarts of the services and reboots are not helping. Strangely, sometime this lag is not present, but when it starts to do this - only thing is to reset setting through Wacom Desktop Center and turn off Windows Ink in settings. But after a while lag popping up again and only preferences reset can help, which is very distracting. It's not an issue with painting software, because you can see this lag even in painting area of wacom properties:

Image

I'm using Windows 10 1703 and DTK-1300.

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Input lag with 6.3.25-5 driver

Postby wacom1 » Fri 17. Nov 2017, 10:07

Did you minimize the 'doubleclick distance' setting in the driver ? And have you tried to 'restore settings' instead of only 'reset settings' ?

ostapblender
Posts: 2
Joined: Thu 16. Nov 2017, 13:57

Re: Input lag with 6.3.25-5 driver

Postby ostapblender » Fri 17. Nov 2017, 12:52

wacom1 wrote:Did you minimize the 'doubleclick distance' setting in the driver ? And have you tried to 'restore settings' instead of only 'reset settings' ?

No, because I didn't have backuped them before.

wacom1 wrote:Did you minimize the 'doubleclick distance'

You know, turning it off seems to work for me! With turned off Ink, of course.Thanks!


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