New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

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Cintiq pro "No signal"

Cintiq and Cintiq Pro
DimsMiie
Posts: 1
Joined: Sat 18. Nov 2017, 12:55

Cintiq pro "No signal"

Postby DimsMiie » Sat 18. Nov 2017, 13:00

So i recently bought a wacom cintiq pro, when i connected it to my laptop it showed "Display port 1" "No signal" , i tried buying a HDMI cable , didnt work, bought a displayport adapter and it still didnt work, And it keeps giving me the error "No wacom displays connected"
is there any fix for this?

wacom1
Posts: 628
Joined: Tue 29. Nov 2016, 09:46

Re: Cintiq pro "No signal"

Postby wacom1 » Sun 19. Nov 2017, 15:49

The Cintiq Pro only works with a displayport signal. It should be connected to either a USB-C port that supports 'Alternate Mode Displayport'. If the computer sends HDMI, you would need an active signal converter for HDMI to displayport. - Most Displayport-HDMI adapters work in the other direction only - only converting displayport to HDMI.


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