Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

On Screen Keyboard Shift doesn't work

Cintiq and Cintiq Pro
RobArt
Posts: 11
Joined: Sat 16. Sep 2017, 14:11

On Screen Keyboard Shift doesn't work

Postby RobArt » Mon 20. Nov 2017, 14:41

Hi

Was trying out the on screen keyboard via my iMac today. I assume that the on screen keyboard on the Mac is the standard KeyBoard viewer and the not the transparent one I have seen on many video?
Anyway, if you hold down the Shift to add capitals or special characters it doesn't recognise the input.

Any help?

Thanks
rob art | illustration homepage

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