New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

My Cintiq 13 HDT is not working properly

Cintiq and Cintiq Pro
davee33
Posts: 9
Joined: Wed 11. Jan 2017, 15:39

Re: My Cintiq 13 HDT is not working properly

Postby davee33 » Sat 4. Mar 2017, 14:07

Ok, so ... when i restart my computer an alert come up with this message: "the tablet drvier can't launch"or something like that ... i notice a that time a have two processus launched twice "Wacom_tablette.exe" and "WacomHost.exe" ... There's only one launch of "Wacom_touchUser.exe" this one seems to work properly.

I noticed also that the Wisptis.exe processus is launched and i wonder if it could creates conflicts with cintiq driver. ???

I about to uninstall 6.3.20-3 it and reinstall 6.3.20-7 hope the one works.

davee33
Posts: 9
Joined: Wed 11. Jan 2017, 15:39

Re: My Cintiq 13 HDT is not working properly

Postby davee33 » Sat 4. Mar 2017, 15:29

after 4 hours of fighting against the plugins, i finally make it work properly ... 6.3.20-7 ... see you next crach, 'hope not! ;)


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