Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

My Cintiq 13 HDT is not working properly

Cintiq and Cintiq Pro
davee33
Posts: 9
Joined: Wed 11. Jan 2017, 15:39

Re: My Cintiq 13 HDT is not working properly

Postby davee33 » Sat 4. Mar 2017, 14:07

Ok, so ... when i restart my computer an alert come up with this message: "the tablet drvier can't launch"or something like that ... i notice a that time a have two processus launched twice "Wacom_tablette.exe" and "WacomHost.exe" ... There's only one launch of "Wacom_touchUser.exe" this one seems to work properly.

I noticed also that the Wisptis.exe processus is launched and i wonder if it could creates conflicts with cintiq driver. ???

I about to uninstall 6.3.20-3 it and reinstall 6.3.20-7 hope the one works.

davee33
Posts: 9
Joined: Wed 11. Jan 2017, 15:39

Re: My Cintiq 13 HDT is not working properly

Postby davee33 » Sat 4. Mar 2017, 15:29

after 4 hours of fighting against the plugins, i finally make it work properly ... 6.3.20-7 ... see you next crach, 'hope not! ;)


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