Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here: https://www.wacom.com/en-us/support?gui ... d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

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Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

New cintiq 2018 plug connections

Cintiq and Cintiq Pro
Posts: 2
Joined: Sat 2. Dec 2017, 23:11

New cintiq 2018 plug connections

Postby xexex76 » Sat 2. Dec 2017, 23:33

I'm waiting to buy a new cintiq model next year (the 24 one), but in the meantime I have to buy a new computer and Iwander what type of connection I nead for the next cintiq model.
I studied the existing cintiq and I found differences in the connection type used (USB type c [0?.1?] like the 16 pro and display port for the 27qhd....
so...Which connection type should I consider to buy the new computer?
this is an important question because I want to avoid compatibility problems and I want to be able to use full features of the new cintiq models.
I know that this is an anticipation, but it saves me a lot of frustration and I want to be able to buy something that works at full feature.
Thanks in advance!

Posts: 2
Joined: Sat 2. Dec 2017, 23:11

Re: New cintiq 2018 plug connections

Postby xexex76 » Wed 6. Dec 2017, 14:01

come on... it's just a plug...
Please, you can save me a wrong buying!

Posts: 9
Joined: Fri 25. Aug 2017, 18:07

Re: New cintiq 2018 plug connections

Postby JHFerry » Fri 22. Dec 2017, 21:49

I dont know what you wound up getting but I find it unlikely Wacom would back track on USB-C now. USB-C with thunderbolt is a safe choice.

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