Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here: https://www.wacom.com/en-us/support?gui ... d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

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http://www.wacom.com/en-us/support?guid ... ListPage-1

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Pen is stuck in left click/always clicking

Cintiq and Cintiq Pro
Posts: 1
Joined: Thu 4. Jan 2018, 01:39

Pen is stuck in left click/always clicking

Postby Tofuvi » Thu 4. Jan 2018, 01:42

[list=][/list] Whenever I open my computer, my pen is always held down, even when simply dragged close to the screen. I don't know if it's the settings on my pen buttons, or the computer I am using. I use SAI and cannot work with my pen like this. PLEASE HELP ASAP!!

Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Pen is stuck in left click/always clicking

Postby wacom1 » Tue 9. Jan 2018, 11:26

Open tablet properties panel -> About -> diagnose and check pen pressure. If that is high without touching with tablet, the pentip is not ok. Sometimes only the nib is stuck and it can help to pull out the nib, wipe it clean and push it back in. It may also help to go to 'pen tip feel' -> details and increase the click pressure threshold. If no success, the pen should be exchanged.

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