Hurricane Florence Alert:
A rather large hurricane is set to hit the East Coast of the United States at the end of this week. Because of its size and threat to life & property there have already been significant evacuations in the areas expected to be hit worst. Hopefully things do not turn out as bad, but we will probably see shipping delays to and from that area (our North America distribution center is in Memphis, TN, close to the area).
If you are in the US region and you order something during this period, please see check https://www.ups.com/us/en/service-alerts.page?id=alert1 for possible alerts.

Wacom Drivers:
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Pen is stuck in left click/always clicking

Cintiq and Cintiq Pro
Tofuvi
Posts: 1
Joined: Thu 4. Jan 2018, 01:39

Pen is stuck in left click/always clicking

Postby Tofuvi » Thu 4. Jan 2018, 01:42

[list=][/list] Whenever I open my computer, my pen is always held down, even when simply dragged close to the screen. I don't know if it's the settings on my pen buttons, or the computer I am using. I use SAI and cannot work with my pen like this. PLEASE HELP ASAP!!

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Pen is stuck in left click/always clicking

Postby wacom1 » Tue 9. Jan 2018, 11:26

Open tablet properties panel -> About -> diagnose and check pen pressure. If that is high without touching with tablet, the pentip is not ok. Sometimes only the nib is stuck and it can help to pull out the nib, wipe it clean and push it back in. It may also help to go to 'pen tip feel' -> details and increase the click pressure threshold. If no success, the pen should be exchanged.


Return to “Pen Displays”