Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here: https://www.wacom.com/en-us/support?gui ... d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Pen problem on photoshop (cintiq pro)

Cintiq and Cintiq Pro
poildimberbe
Posts: 1
Joined: Mon 8. Jan 2018, 12:20

Pen problem on photoshop (cintiq pro)

Postby poildimberbe » Mon 8. Jan 2018, 12:27

Hello,
just got a new Cintiq pro, everything worked well but then it suggested me to calibrate and then nothing worked. There's a cursor offset but only when i'm on Photoshop because it works on Corel painter. Really frustrating.

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Pen problem on photoshop (cintiq pro)

Postby wacom1 » Tue 9. Jan 2018, 10:56

You can open Wacom Desktop Center -> Backup Settings -> Reset settings to reset the driver, so it forgets the calibration. - If the general mapping is ok, but you want different mapping/calibration in some application, you can add this app in the driver control panel, and select the pen, the app and calibration or mapping for this situation.


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