New user account
If you have trouble to create a new user account and do not receive a confirmation Email, please contact our customer support https://www.wacom.com/en-gb/support and we will manually approve your account.
Please send an Email in which you tell us that you agree our Wacom privacy policy. Thank you for your understanding.

Wacom Drivers
June 2018: New drivers released version 6.3.30-4 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Pen problem on photoshop (cintiq pro)

Cintiq and Cintiq Pro
poildimberbe
Posts: 1
Joined: Mon 8. Jan 2018, 12:20

Pen problem on photoshop (cintiq pro)

Postby poildimberbe » Mon 8. Jan 2018, 12:27

Hello,
just got a new Cintiq pro, everything worked well but then it suggested me to calibrate and then nothing worked. There's a cursor offset but only when i'm on Photoshop because it works on Corel painter. Really frustrating.

wacom1
Posts: 883
Joined: Tue 29. Nov 2016, 09:46

Re: Pen problem on photoshop (cintiq pro)

Postby wacom1 » Tue 9. Jan 2018, 10:56

You can open Wacom Desktop Center -> Backup Settings -> Reset settings to reset the driver, so it forgets the calibration. - If the general mapping is ok, but you want different mapping/calibration in some application, you can add this app in the driver control panel, and select the pen, the app and calibration or mapping for this situation.


Return to “Pen Displays”