Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Pen problem on photoshop (cintiq pro)

Cintiq and Cintiq Pro
poildimberbe
Posts: 1
Joined: Mon 8. Jan 2018, 12:20

Pen problem on photoshop (cintiq pro)

Postby poildimberbe » Mon 8. Jan 2018, 12:27

Hello,
just got a new Cintiq pro, everything worked well but then it suggested me to calibrate and then nothing worked. There's a cursor offset but only when i'm on Photoshop because it works on Corel painter. Really frustrating.

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Pen problem on photoshop (cintiq pro)

Postby wacom1 » Tue 9. Jan 2018, 10:56

You can open Wacom Desktop Center -> Backup Settings -> Reset settings to reset the driver, so it forgets the calibration. - If the general mapping is ok, but you want different mapping/calibration in some application, you can add this app in the driver control panel, and select the pen, the app and calibration or mapping for this situation.


Return to “Pen Displays”