I buy a brand new Cintiq Pro 13 FHD and if i connect that to the laptop - tablet works but on the display is "No signal" ...
Connected via USB-C cable - Wacom link adapter - USB + MiniDP/HDMI cable - USB and HDMI connectors
I contact the wacom support and there is no other option to connect - i have to buy another brick (https://www.startech.com/AV/Converters/ ... er~HDMI2DP)..... its shame for 115$
Is there any other option to connect my laptop with Cintiq? I cant believe that i must buy this brick :(
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Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
CintiqPro13FHD No Signal
Re: CintiqPro13FHD No Signal
The Cintiq Pro supports only displayport signals, so needs to be connected by USB-C (Alternet Mode displayport) or with the Wacom Link to displayport. It is not supporting HDMI. Wacom is working on a solution for this, which should be available soon. - Before that you need some active converter transforming HDMI to displayport signal. - (And besides that: Windows machines do not automatically extend or mirror the desktop to an attached monitor, you have to enable that in display settings, otherwise the Cintiq still gets 'no signal'.)
Re: CintiqPro13FHD No Signal
Ok, so if i buy this adapter
https://www.startech.com/eu/AV/Converte ... er~HDMI2DP
could you tell me info how can i connect this to the Cintiq? I think that required some another cable/reduction from miniDP(M) to DP(M) ?
because that adapter doesnt include miniDP and at Cintiq box there is no DP cable, just miniDP :(
How exactly is that working and what else i must buy to start working on Cintiq? Thanks
https://www.startech.com/eu/AV/Converte ... er~HDMI2DP
could you tell me info how can i connect this to the Cintiq? I think that required some another cable/reduction from miniDP(M) to DP(M) ?
because that adapter doesnt include miniDP and at Cintiq box there is no DP cable, just miniDP :(
How exactly is that working and what else i must buy to start working on Cintiq? Thanks