Wacom Drivers
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Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

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Pen problems Cintiq27/Photoshop

Cintiq and Cintiq Pro
Posts: 2
Joined: Tue 9. Jan 2018, 10:57

Pen problems Cintiq27/Photoshop

Postby rumpenstiltzkin » Tue 9. Jan 2018, 11:07

This is a problem that I keep having with Cintiqs.

When drawing in photoshop the pen suddenly looses all its settings (pen pressure/sensitivity/brush settings) and draws one big blobby line and then it works fine again the next stroke. It does this every other or third stroke, it depends but I just cant get rid of this problem, and it is becoming extremely frustrating!

I have had this problem (plus wavy/squiggly lines) on my home cintiq24 but was able to solve that by using much older drivers and now I am problemfree at home but using a cintiq27 at work and it doesnt seem to be as easy to solve this?

The pen also now and then lose contact with the screen, so I have to nudge the mouse in order for the pen to "wake up" again, also quite frustrating as it doesnt happen once or twice a day, but every other minute or so. It kinda disrupts the workflow :/

Im using Cintiq27, photoshop CS5, windows 10... dont know whats causing it and I cant find a solution, anyone else having the same problem?

Sidenote, we have 3 cintiq27 at work and its the same problem on 2 of them, on one of the others we have PS CC and the problem is the same so dont think its a problem with old or new version of PS.

I have tried reinstalling, turning off windows ink, and I dont know. Tried alot of stuff. Help!

Posts: 2
Joined: Tue 9. Jan 2018, 10:57

Re: Pen problems Cintiq27/Photoshop

Postby rumpenstiltzkin » Thu 11. Jan 2018, 12:13

noone? this is driving me crazy :C

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