Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here: https://www.wacom.com/en-us/support?gui ... d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Noise Cintiq 16 pro

Cintiq and Cintiq Pro
4lk4tr43
Posts: 3
Joined: Fri 30. Dec 2016, 14:06

Noise Cintiq 16 pro

Postby 4lk4tr43 » Wed 10. Jan 2018, 11:57

Is there a way to disable the noise created by the fans on the cintiq pro? Something like a fan control, I would also go down to HD resolution. The device is giving me a bad tinitus.

gillou19
Posts: 10
Joined: Thu 31. Aug 2017, 21:06

Re: Noise Cintiq 16 pro

Postby gillou19 » Thu 11. Jan 2018, 10:28

There is no way to disable the noise yet, but hopefully they will do a firmware update that allow to remove it if we go down to 2k.

I also rather prefer to have a 2k display without noise that a 4k with fan noise ...

4lk4tr43
Posts: 3
Joined: Fri 30. Dec 2016, 14:06

Re: Noise Cintiq 16 pro

Postby 4lk4tr43 » Fri 12. Jan 2018, 00:43

Thx a lot for the answer. Let's hope that someone is working on that one, kinda funny that a monitor is the loudest thing in my hobby room.


Return to “Pen Displays”