Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Please register our products on https://www.wacom.com/register
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Noise Cintiq 16 pro

Cintiq and Cintiq Pro
Posts: 3
Joined: Fri 30. Dec 2016, 14:06

Noise Cintiq 16 pro

Postby 4lk4tr43 » Wed 10. Jan 2018, 11:57

Is there a way to disable the noise created by the fans on the cintiq pro? Something like a fan control, I would also go down to HD resolution. The device is giving me a bad tinitus.

Posts: 10
Joined: Thu 31. Aug 2017, 21:06

Re: Noise Cintiq 16 pro

Postby gillou19 » Thu 11. Jan 2018, 10:28

There is no way to disable the noise yet, but hopefully they will do a firmware update that allow to remove it if we go down to 2k.

I also rather prefer to have a 2k display without noise that a 4k with fan noise ...

Posts: 3
Joined: Fri 30. Dec 2016, 14:06

Re: Noise Cintiq 16 pro

Postby 4lk4tr43 » Fri 12. Jan 2018, 00:43

Thx a lot for the answer. Let's hope that someone is working on that one, kinda funny that a monitor is the loudest thing in my hobby room.

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