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Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

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No display

Cintiq and Cintiq Pro
Irmakcavun
Posts: 1
Joined: Thu 25. Jan 2018, 15:23

No display

Postby Irmakcavun » Thu 25. Jan 2018, 15:30

I have a wacom cintiq 13HD touch and although the tablet is working there is no display and it keeps reading no input signal. I tried restarting my computer plugging in and out many times. The screen just appears black. To sum up, my cintiq works like an intous. I will buy the 3 in 1 cable however I need to understand whether the tabler ot the cables are causing the problem. How can I fix this problem if it the tablet that is causing it and how can I understand the cause?

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: No display

Postby wacom4 » Thu 22. Mar 2018, 16:10

First thing to try is if the Cintiq accepts HDMI signals from another source.
Meaning: use and device which provides HDMI signal (game console e.g.) and plug your Cintiq in. Then the Cintiq should show a picture in this case.
If this doesn't work, then either the 3-in-1 cable or the Cintiq are defect: http://www.wacom.com/support/contact-support


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