NEW tablet driver 6.3.23-4 for OSX released. For release notes use the link below the driver on the download page. Fixed: Problem mit modifiers on keyboard in combination with pentip, accidential double-clicks etc. Last update for an issue with ZBrush navigation.

New version for for Windows 6.3.23-1: Fixed various problems - zooming with expresskeys, 'driver not responding' error message and others.

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom Cintiq Pro 13” or 16”, please update the tablet pen firmware to version 1.2.3.0 to address this issue. The update is now available via the Wacom Desktop Center application on your computer. - There is now also such a firmware update for MobileStudio Pro for this issue.

Cintiq 27QHD Calibration on Windows 10 w/ Multiple Displays

Cintiq and Cintiq Pro
saroumanjs
Posts: 2
Joined: Thu 27. Jul 2017, 08:19

Re: Cintiq 27QHD Calibration on Windows 10 w/ Multiple Displays

Postby saroumanjs » Thu 27. Jul 2017, 08:27

Hi,

I just fix the trouble on my side (win 10, cintiq 13HD touch), I uninstall my old Teamviewer (seems to modify the monitor label in the system) and everything get back normal, hope it will helps, I was searching from days how to resolve the same trouble as you (monitors listed as 1 2 3, blank box once monitor selected, works only fine with only the cintiq plugged). I hope it will help :)

saroumanjs
Posts: 2
Joined: Thu 27. Jul 2017, 08:19

Re: Cintiq 27QHD Calibration on Windows 10 w/ Multiple Displays

Postby saroumanjs » Thu 27. Jul 2017, 08:36

so looks at third party software that can interfere with the monitors, maybe Teamviewer is not the only suspect, I found it by clicking on propriety of my monitors in the device manager, they were tagged "constructor: teamviewer".

ps: no related to the post but, if the touch affect the wrong screen, choose the wacom as the main monitor and if you have issues with the canvas rotation on PS CC, try to select "draw mode: standard" in the photoshop parameters (GPU parameters)


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