Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Cintiq 13HD problem with left-handed settings on mac

Cintiq and Cintiq Pro
oscarjacobson
Posts: 1
Joined: Sat 27. Jan 2018, 15:15

Cintiq 13HD problem with left-handed settings on mac

Postby oscarjacobson » Sat 27. Jan 2018, 15:22

Hey folks

I just reinstalled my Cintiq drivers, and now when I rotate my screen in the Monitor settings in order to be able to use it left-handed, all of my movements get mirrored. When I go up, the cursor goes down, when I go left, it goes right. Basically, it still takes the pen input as if the tablet was normal, it only rotates the screen. It's been a while since i had to reconfigure my tablet, so what am I missing here?

Thanks a lot in advance
Oscar

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Cintiq 13HD problem with left-handed settings on mac

Postby wacom1 » Sun 28. Jan 2018, 06:55

We have seen this with the latest driver on OSX. Workaround is to revert to the previous driver version, adjust the settings and then update to the latest driver.


Return to “Pen Displays”