Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here: https://www.wacom.com/en-us/support?gui ... d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Uniformity Compensation - 27QHD

Cintiq and Cintiq Pro
jonstatt
Posts: 1
Joined: Sat 24. Feb 2018, 21:39

Uniformity Compensation - 27QHD

Postby jonstatt » Sat 24. Feb 2018, 21:44

Does anyone know exactly what uniformity compensation is meant to do? With it on (default) from a distance the left side of the screen is brighter than the rest. From a distance this looks bad, but very close up it looks okay. With this feature switched off, viewing at a distance is perfect, but close up the left side is dimmer than the rest.

So it seems this feature is not a factory calibration but an offset as you use the Cintiq sitting very close to it? This is not like the NEC Spectraview monitors which also have uniformity compensation but that is a factory process with a meter placed at several points on the screen to calibrate it before it leaves the factory.

Or is it just a coincidence that it seems to compensate for close viewing and it is meant to be a factory calibration process which has gone wrong on my screen?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Uniformity Compensation - 27QHD

Postby wacom1 » Sun 25. Feb 2018, 17:38

As far as In know, uniformity compensation should apply slightly different color settings for the different areas of the tablet based on the build in hardware color calibration tables. If not ok, a new color calibration should help. I don't think it should depend on distance.


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