Customer Support: https://support.wacom.com/

DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:https://www.wacom.com/en-us/support?guideTitle=Is-there-a-compatible-driver-for-Mac-OS-10.14-Mojave%3F&guideId=d4bced14-ee83-4141-a953-a2d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

red tint on wacom 16 pro and macbook air

Cintiq and Cintiq Pro
kangum
Posts: 28
Joined: Sun 25. Feb 2018, 03:29

red tint on wacom 16 pro and macbook air

Postby kangum » Fri 2. Mar 2018, 18:35

I am having a problem that when I use my Macbook air with my cintiq pro there is a red tint on the screen. The laptop does not support 4k so this is 1440p. I tried messing with the profiles and it got better but there was always a slight pink with my whites like someone put in a red shirt with my whites. I tried searching and found a few others with this problem with various color profile tricks. I was about to give up on my cintiq pro 16 and send it back as a monitor issue because the whites were so bad and I said I will try it with my imac first. I tried it with my imac and its a totally different machine. colors are super accurate and perfect and whites are as pure as they get. There is no red tinge at all and its just a great screen with great color reproduction. There is clearly something wrong with the video out on my macbook air. I am going to keep using it for now on my Imac unless someone knows of a driver updsate or something I can do with my air to correct it. Mac air version is 10.13.3 high seirra HD 5000 intel graphic chip.

kangum
Posts: 28
Joined: Sun 25. Feb 2018, 03:29

Re: red tint on wacom 16 pro and macbook air

Postby kangum » Fri 2. Mar 2018, 20:22

never mind i read the main thread. it is Mac OSX Sierra causing it. Toggling nightshift on and off fixes it temporarily until the computer sleeps or the monitor is shut off then you have to toggle it again or dont use Sierra


Return to “Pen Displays”