Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Connecting 2 computers to 1 older Cintiq

Cintiq and Cintiq Pro
neandertolman
Posts: 1
Joined: Fri 9. Mar 2018, 16:59

Connecting 2 computers to 1 older Cintiq

Postby neandertolman » Fri 9. Mar 2018, 18:16

Hi,

I have a peculiar set up and wondering if anyone knows if I can connect an older model Cintiq to two computers. I have:

Mac Pro 2008 (2 x 3.2 GHz Quadcore Intel Xeon) 32 gig ram, ATI Radeon HD 5770 graphics card, newly installed Hitachi SSD 1 terabyte running OS X Yosemite 10.10.5

Mac Pro 2018 (3.5 GHZ 6-Core dual Intel Xeon E5 processor, 16 GB ram, Dual AMD FirePro D500 with 3GB GDDR5 VRAM each, 256GB PCIe-based SSD

Wacom Cintiq 21UX 2007

Currently, the Wacom is plugged into the 2008 Mac Pro and working great! New Mac Pro should arrive any day now.

Thanks!

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Connecting 2 computers to 1 older Cintiq

Postby wacom4 » Thu 22. Mar 2018, 15:33

The Cintiq 21 is the DTZ-2100, correct?
Unfortunately it won't run on macOS 10.13. After we stopped the driver support for DTZ-2100, Apple changed the driver implementation in macOS and thus the older drivers cannot be installed anymore unfortunately.

Therefore the question needs to answered differently: What you are planning is not feasible.

General answer:
For the older models with only one cable there is only the possibility of a so-called KVM switch - a hardware switch for several computers for one set of screen, keyboard and mouse (or tablet).
WIth the new models with USB-C and other display connections (Cintiq Pro 24 and Cintiq Pro 32) you don't need to change anything - have one computer connected by USB-C and the other by DisplayPort and USB.


Return to “Pen Displays”