Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Razor Stealth

Cintiq and Cintiq Pro
kangum
Posts: 28
Joined: Sun 25. Feb 2018, 03:29

Razor Stealth

Postby kangum » Wed 14. Mar 2018, 22:35

The 13 inch Razor Stealth has a single thunderbolt 3 port for power. Its the only thunderbolt 3 plug the machine has. If I attach the Wacom 16 pro to the Razor Stealth thunderbolt I will have to detach the Razors power supply. Will the power supply from the Wacom Cintiq pro 16 pass through to the Razor Stealth and charge the Razor Stealth while the Cintiq Pro 16 is connected or will I have a situation where I have to choose between plugging the stealth in or hooking up the Cintiq pro 16.

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Razor Stealth

Postby wacom1 » Fri 16. Mar 2018, 10:31

The Cintiq Pro USB-C ports do not provide 'power delivery'. They only supply standard 5V USB, 1.5A. If that is suffient for the Razor Stealth it should be fine. The Cintiq Pro itself must receive power input from the Wacom USB-C 48W AC power adapter supplied with the device.


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