Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Cintiq 13hd cursor on the wrong side of the pen

Cintiq and Cintiq Pro
Squiggles
Posts: 2
Joined: Thu 22. Mar 2018, 17:31

Cintiq 13hd cursor on the wrong side of the pen

Postby Squiggles » Thu 22. Mar 2018, 17:36

I recently started using my cintiq 13hd again and i noticed something that is annoying me to no end.
The cursor is behind the pen. It gets really annoying to make details when i can't fully see where the cursor is.
I am left handed and if i were to try to use my right hand the cursor, as you might guess, ends up in front of the pen.

Are there any solutions to this?

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Cintiq 13hd cursor on the wrong side of the pen

Postby wacom1 » Fri 23. Mar 2018, 07:55

If you are using Windows10 with the Fall Creators Update, go to the Pen and Ink setting and adjust that. Select which hand you use to write, turn off the pointer etc. This won't affect all programs, but should work for software using 'Windows Ink'.

Squiggles
Posts: 2
Joined: Thu 22. Mar 2018, 17:31

Re: Cintiq 13hd cursor on the wrong side of the pen

Postby Squiggles » Sat 24. Mar 2018, 12:25

wacom1 wrote:If you are using Windows10 with the Fall Creators Update, go to the Pen and Ink setting and adjust that. Select which hand you use to write, turn off the pointer etc. This won't affect all programs, but should work for software using 'Windows Ink'.

Didn't help, but thanks anyways

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Cintiq 13hd cursor on the wrong side of the pen

Postby wacom1 » Mon 26. Mar 2018, 08:06

In the Pen and Windows Ink setting you could selec to turn off 'show cursor'. In some applications you can use a point cursor, another option could be to change the Windows pointers in the mouse/touchpad control panel - create new pointers with a different center, if such pointers don't exist already.


Return to “Pen Displays”