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Cintiq 27QHD/Photoshop - pen faults after zooming in to image

Cintiq and Cintiq Pro
NeilDavies
Posts: 2
Joined: Wed 11. Apr 2018, 14:15

Cintiq 27QHD/Photoshop - pen faults after zooming in to image

Postby NeilDavies » Wed 11. Apr 2018, 14:21

Hope I can find help for this, it's brought me to a grinding halt..!

So the Cintiq 27QHD pen works fine (with Photoshop) until I zoom into an image (and it goes beyond the screen edges). After that, it will not put down a brushstroke, and if I try to use the Move tool to move the image around it just leaps beyond the screen edge almost totally. Single touch functions seem to still work (using a menu, selecting a tool) but as soon as I try anything with movement across the screen it won't work.

I've updated to the latest drivers already and restarted everything countless times, still no joy.

Thanks in advance for any help! I'm totally screwed until I can get it going again.

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Cintiq 27QHD/Photoshop - pen faults after zooming in to image

Postby wacom4 » Thu 12. Apr 2018, 13:34

Does this help: viewtopic.php?f=5&t=1600 ?

NeilDavies
Posts: 2
Joined: Wed 11. Apr 2018, 14:15

Re: Cintiq 27QHD/Photoshop - pen faults after zooming in to image

Postby NeilDavies » Fri 13. Apr 2018, 10:07

Thanks :)


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