Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Cintiq 13 HD Pen problems

Cintiq and Cintiq Pro
Obillenator
Posts: 1
Joined: Thu 12. Apr 2018, 08:47

Cintiq 13 HD Pen problems

Postby Obillenator » Thu 12. Apr 2018, 08:54

Hi, i've never had this problem before and i'm really not sure what to do about it, if i drag my pen horizontaly i paint in photoshop but if i drag it diagonaly or verticaly it jut moves the canvas instead. If i'm zoomed all the way out so i cant move the canvas, paint always comes out even if i paint diagonaly.
Windows pen and touch is disabled.

Thank you :)

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