Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Pen Problems Swapping Screens Cintiq 27QHD

Cintiq and Cintiq Pro
ruspitman
Posts: 3
Joined: Tue 20. Mar 2018, 22:09

Pen Problems Swapping Screens Cintiq 27QHD

Postby ruspitman » Mon 23. Apr 2018, 05:33

When I switch screens the pen pressure or something goes haywire (I get straight lines, dots or nothing) and I have to flip the canvas or switch around tools before it re-registers. It's driving me nuts and happens quite often. I use a mouse on the second screen since display swap is awkward at that size.

Connected via display port to a mid 2011 27in imac running Yosemite 10.10.5 (I have Adobe CS6 and am wary of updating my OS and having it no longer work)
Installed the appropriate driver - MacOSX - Driver 6.3.24-1 (Mac OS X 10.10)

Thanks,

Rus

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