Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c


Cintiq and Cintiq Pro
Posts: 2
Joined: Fri 27. Apr 2018, 06:56


Postby Duca1969 » Fri 27. Apr 2018, 07:15

Hallo everybody,
I have a Cintiq 13 HD. After installing the last driver I have a big issue: regardless of the instrument used, the pen PAN the image (like I'm holding PAN tool) and I can correctly apply any tools. What is wrong?


Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Cintiq 13 HD - UNDESIDERABLE Pan

Postby wacom1 » Fri 27. Apr 2018, 19:04

You are probably using Win10 and have this problem because of a recent Win10 update. In this case have a look at viewtopic.php?f=5&t=1600

Posts: 2
Joined: Fri 27. Apr 2018, 06:56

Re: Cintiq 13 HD - UNDESIDERABLE Pan

Postby Duca1969 » Sun 29. Apr 2018, 05:17

Hi wacom1,
many thanks , i will try...

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