Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Cintiq 13 HD - UNDESIDERABLE Pan

Cintiq and Cintiq Pro
Duca1969
Posts: 2
Joined: Fri 27. Apr 2018, 06:56

Cintiq 13 HD - UNDESIDERABLE Pan

Postby Duca1969 » Fri 27. Apr 2018, 07:15

Hallo everybody,
I have a Cintiq 13 HD. After installing the last driver I have a big issue: regardless of the instrument used, the pen PAN the image (like I'm holding PAN tool) and I can correctly apply any tools. What is wrong?

(Diver 6.3.29.6)

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Cintiq 13 HD - UNDESIDERABLE Pan

Postby wacom1 » Fri 27. Apr 2018, 19:04

You are probably using Win10 and have this problem because of a recent Win10 update. In this case have a look at viewtopic.php?f=5&t=1600

Duca1969
Posts: 2
Joined: Fri 27. Apr 2018, 06:56

Re: Cintiq 13 HD - UNDESIDERABLE Pan

Postby Duca1969 » Sun 29. Apr 2018, 05:17

Hi wacom1,
many thanks , i will try...


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