Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Wacom Cintiq 13 HD Pen not working Sierra

Cintiq and Cintiq Pro
Tinus80
Posts: 1
Joined: Fri 27. Apr 2018, 17:22

Wacom Cintiq 13 HD Pen not working Sierra

Postby Tinus80 » Fri 27. Apr 2018, 17:38

Cannot get the Pen to work with Sierra 10.13.4.

Tried installing different drivers - old and new.
Tried clean install of drivers.
Tried installing without cleaning.

Cannot get the Pen to work at all. Very disappointed in the Software/driver support of Wacom.

Maybe somebody here has a fix for the problem?

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